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General Manager

Sally's Apizza
New Haven, CT
  • Posted: over a month ago
  • $75,000 to $95,000 Yearly
  • Full-Time
Job Description

General Managers wanted for an iconic pizza restaurant! Upcoming locations in Fairfield, CT and Wethersfield, CT opening this Summer with more locations coming soon!

As a General Manager you will:
  • Fully understand and embody the Sally’s Apizza culture and the historical evolution of the brand
  • Mentor, teach, and train Managers and hourly staff to perform at a high level and exceed expectations while building relationships with employees that foster loyalty and teamwork.
  • Be responsible for all aspects of restaurant operations including but not limited to food and beverage execution, quality control, service, cost control, labor, and profitability.
  • Meet budgeted goals related to projected revenue, cost of goods, labor, and all other operating expenses.
  • Be responsible for weekly profit and loss analysis, inventory, ordering, and production
  • Manage weekly labor cycle by producing revenue projections, staffing matrices, staff scheduling, and theoretical vs actual labor analysis.
  • Maintain and manage in-house CRM platform to ensure customer relations visibility while ensuring guest satisfaction, retention, and recovery.
  • Work directly with the Manager of Training on the education and training of all team members on the core company curriculum, procedures, and policies.
  • Maintain the appearance, cleanliness, and upkeep of the restaurant in line with budgeted targets.
  • Ensure that all food and beverage preparation areas and employees maintain and comply with the highest standards of public health, sanitation, and safety.
  • Enforce all handbook policies and standards set forth by the company.
  • Develop and maintain relationships with food and beverage vendors and ensure that all purchases are made leveraging purchasing power and confirm that all negotiated prices and terms are achieved and realized.

Job Requirements:


  • Strong Computer Skills (Microsoft Office, Brink, 7Shifts POS preferred)
  • Ability to do theoretical costing around food, purchasing, and labor.


  • English
  • Basic Spanish (preferred but not required)


  • A minimum of 3 years of proven success as a leader in restaurant operations.
  • A background including best-in-class restaurant experience along with a constant desire to stay on top of current food trends and deliver impeccable hospitality.
  • Must possess a strong financial acumen, command of a P&L, and the ability to effectively interpret reporting.


  • ServeSafe Certified

Work Environment

  • This is a hands-on position that requires 80% of the workweek spent actively engaged in operations.
  • Must be able to work on your feet for up to 10 hours at a time and have the ability to lift up to 50lbs.
  • Job Type: Full-time


  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 2 Weeks Paid Time Off
  • Vision Insurance

Physical Setting:

  • Craft Casual Restaurant


  • 10 hour shifts
  • Day, night & holiday availability
  • Weekend availability


  • Bachelor's (Preferred but not required)


  • Restaurant management: 2 years (Preferred)

Work Location: One location

More detail about Sally's Apizza, please visit

Sally's Apizza


New Haven, CT



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