Job Title: Customer Service Rep II
Location: Pittsburgh, PA 15239
Duration: 1 year
· 2-5 years of experience in position or specialization.
· High-school/Associates or equivalent experience if applicable.
· Certification if applicable.
· Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
· First point of customer contact for general inquiries like pricing, products, scheduling etc.
· Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.