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Customer Service Representative

Safeway Supply, Inc.
San Antonio, TX
  • Posted: over a month ago
  • Full-Time
Job Description

We are looking for a pleasant Customer Service Representative to undertake all receptionist and clerical duties at the desk of our main entrance. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.

Responsibilities
  • Greet guests and welcome them into the office
  • Answer questions, address complaints and give suitable information
  • Answer all incoming calls and redirect them or keep and distribute messages
  • Check, sort and forward e-mails
  • Process daily invoicing and credits
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Take up other duties as assigned (travel arrangements, appointment schedules etc.)

Requirements

  • Proven experience as customer service representative or relevant position
  • Familiarity with the use office machines (e.g. fax, printer etc.)
  • Thorough knowledge of customer service, office management and basic bookkeeping procedures
  • Excellent knowledge of MS Office (especially Outlook and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Good problem-solving skills
  • Fluency in English; Ability to speak Spanish a plus

Benefits

  • Bonuses
  • Medical/Health Insurance Plan
  • Sick Leave
  • Vacation Leave

Safeway Supply, Inc.

Address

San Antonio, TX
USA

Industry

Business

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