Systems Administrator

Safari Solutions is looking to for a System Administrator to join its growing team. The ideal candidate should possess an advanced technical skillset along with a customer centric, consultative approach to support clients and internal Safari teams. A team first attitude and excellent communication skills are a must. The position will have a direct impact on the managed services offerings.

Fundamentally, the System Administrator ensures successful, best-in-class delivery of our turn-key solutions. The candidate should be highly organized and have excellent time management skills while handling multiple projects. This is a tremendous opportunity for a driven, high energy, detailed-oriented, self-starter who wants to be a part of an entrepreneurial, friendly culture that rewards innovation and results.

Overview of Work Responsibilities:

• Provide thought leadership and strategy in leveraging technology
• Develop and maintain relationships with key client technical contacts.
• Gather business requirements, determine scope and priorities, develop solutions and implementation plans.
• Lead O365 migrations and craft standard operating procedures.
• Define and implement best practices, security standards and technical solutions.
• Update, prepare and document standard operating procedures and policies.
• Identify, research, and keep apprised of emerging cloud technologies, solutions, strategies, and developments with the goal of identifying opportunities for their use.
• Interact with Account Management, Project Management, and the technical teams in an effective manner, providing input for continuous process improvement.
• Be the Office 365 subject matter expert for complex user support questions

Skills & Competencies

• Creative, entrepreneurial thinker who can manage risks, try new approaches, and use good judgment.
• Detail oriented with a completer mentality and a strong record of delivery.
• A self-starter with great organization skills and the ability to prioritize tasks in a collaborative, fast paced, team working environment.
• Team first approach with the understanding that we wear multiple hats and often times working long hours inside of a team as a leader to facilitate successful client delivery.
• A “whatever it takes” attitude to serve clients and team members.
• High energy, engagement, and ownership with a positive attitude.
• Strong customer/client service orientation - demonstrates ability to build effective working relationships with stakeholders as the trusted advisor.

Experience

• 6-8 years of advanced technical experience in a client facing role
• 3-4 years experience in Office 365, migrations and support
• Mobile device management and mobile application management experience
• Knowledge of Project Management methodology.
• A proven track record of creating successful cloud solution outcomes for customers, prospects, or clients using bleeding edge technology.
• Experience defining and influencing application strategic direction.
• Outstanding documentation skills.
• MCSA or MCSE preferred but not required.