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Customer Service Representative / Showroom

Saddleback Carpet & Flooring Mission Viejo, CA
  • Posted: 17 days ago
  • $32,000 to $55,200 Annually (plus commission)
  • Full-Time

Responsibilities Include but not limited to:

1. Greet and work with all walk-in customers

2. Answer inbound phone calls

3. Fill out the Client Information sheet completely whether you are just scheduling a measure or sending potential customer home with samples

4. Work the Client Information Binder

a. Check paperwork with samples in showroom to see if samples are still out or have been returned

b. If products are still out, call customer to check on status of choosing products and encourage customer to return samples

5. Work Proposal Folder

a. Call proposal’s that are 1 week old or older. Each proposal should have at least 2 calls documented

b. When reaching a potential customer just inquire on the status of their job

c. Do they have any questions about the proposal they received?

d. Was pricing a concern

e. If the upfront cost of the job was to high, please let them know 2 things

1. Jerry can call to discuss alternative options

2. We offer interest FREE financing in-house

6. Make sure the showroom is clean and all samples are in displays. This includes cleaning all samples in displays

Saddleback Carpet & Flooring

Why Work Here?

Well established company in significant growth mode

Established Flooring Store located in the city of Mission Viejo looking to expand and seeking 2 Full-Time Employees Fast pace environment. No Industry knowledge needed, will train

Address

26921 Trabuco Road, Mission Viejo Ca 92691
Mission Viejo, CA
USA

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