Sacramento Marketing, Inc-Los Angeles is one of the area's fastest growing promotional firms, with over 25 locations nationwide. We represent clients ranging from some of the leading names in consumer electronics to wireless services and sports entertainment. Due to recent expansion, we are currently offering Retail Customer Service positions to qualified candidates for immediate start.
We provide fully paid, one on one training in our office. We are looking for both Entry Level and Experienced candidates to join our growing team!!!
Retail Customer Service Duties:
- Build rapport with a wide range of consumers in a retail setting
- Address all customer concerns and complaints in order to retain existing accounts
- Assist customers with product and service selection, providing relevant information
- Educate customers on packaging and available products
- Stay informed on new technology trends, especially regarding mobility
- Handle all sales transactions while multitasking
- Maintain a clean work environment
- Exhibit familiarity with latest consumer electronic trends
- Work well as part of a team!
- Ability to manage self and time
- Strong organizational skills
- Strong conflict resolution skills when assisting difficult customers
- Excellent communication skills
- 1+ year in Customer Service, Hospitality or Sales preferred
WHY WORK WITH US?
- Competitive hourly pay based on previous experience
- Weekly uncapped performance bonuses
- Flexible scheduling! We are currently hiring for Full Time, Part Time or Seasonal
- Travel opportunities via monthly business trips
- Management training opportunities for qualified reps as we continue to grow!
- Professional development
We are a promotional marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force, they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets. Our clients have specific fields of expertise ranging from consumer electronics to the biggest name in wireless services.
THIS POSITION IS NOT DOOR TO DOOR, BUSINESS TO BUSINESS, OR CALL CENTER. WE ARE STRICTLY RETAIL BASED.