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CSR-Call Center

SVS Group Oakland, CA
  • Expired: 2 days ago. Applications are no longer accepted.


SVS has an opening in our Oakland office for Customer Service Consultants with a strong work ethic, clear phone voice and excellent computer skills. If you are a team player, energetic, enjoy a fast-paced environment and have a great attitude, SVS is the place for you. This is a temp to permanent hire position.


Responsibilities:

  • Make outbound calls and verifying information.

  • Successfully read scripts and all consent statements.

  • Handle multi-client campaigns

  • Determine eligibility by comparing consumer information to client requirements.

  • Inform consumers by explaining procedures; answering questions; providing information.

  • Maintain and improve quality results by adhering to standards and guidelines; recommending improved procedures.

  • Comply with managerial feedback and work together in a team environment to reach daily/monthly goals.

Requirements:

  • Minimum 1+ years call center/sales experience.

  • Bachelor’s Degree

  • Proven track record in meeting and exceeding goals and sales targets in a high volume sales prospecting system.

  • Ability to be self-driven to exceed quotas and a desire to succeed in a fast paced environment

  • Ability to work a flexible schedule including nights and weekends. Hours of operation are Monday – Friday 9:00 am – 9:00 pm, Saturdays 9:00 am – 6:00 pm, and Sunday 10:00 am – 6:00 pm, specifically with the ability to work weekends, with two consecutive weekdays off.

  • Excellent written and verbal communication skills.

  • Sales experience preferred

Skills and Qualifications:

  • Great Attitude

  • Verbal Communication

  • Data Entry Skills

  • Proficient in Microsoft

  • Customer Service

  • Attention to Detail

  • Professionalism

  • Multi-tasking

We offer a competitive salary based on experience and comprehensive benefits package:

  • Medical, Dental, and Vision coverage

  • Medical/Dependent flexible spending account (FSA)

  • Health Savings Account (HSA)

  • 401k with a company match

  • Annual bonuses based on salary

  • Monthly bonus incentives based on productivity and performance

  • Short Term Disability

  • Life Insurance

  • Accidental Insurance

  • Critical Illness Insurance

  • Paid Time Off

  • Employee Assistance Program

SVS Group

Why Work Here?

SVS Group Inc. is a company that focuses on getting skilled individuals into a position that can develop into something long-term and permanent placement.

Address

Oakland, CA
USA

Website