At START Treatment and Recovery Centers, you will keep up to date with the latest healthcare trends in addiction for adults and adolescents. What you might not know is that START Treatment and Recovery Centers has been providing addiction treatment services for almost 50 years, in the hearts of communities that face multiple social challenges that can affect our client's path to recovery and overall health. START provides a mix of behavioral health, medication-assisted addiction treatment and primary care services in community-based settings across New York City. We offer our clients and patients an ally in their recovery. More than that, we are one of the few independently-operated providers in this field to conduct leading-edge research into substance use and co-occurring disorders.
Working at START is different from many traditional non-profit healthcare/human services providers. We're not a 24/7 operation, so our clinicians have a work-life balance. When our clinics and programs are open, the pace is fast pace and the energy is high as our patients/clients demand the best. Our staff is deeply dedicated to supporting our patients/clients through their recovery.
Our staff's diversity reflects that of our patients/clients. We're the largest minority-run 501c3 and independently-operated non-profit healthcare provider in New York State. Together we hold several degrees, speak both Spanish/English languages and hold talents from playing musical instruments to refereeing minor league basketball.
We are currently seeking the following individual to join our team!
The Assistant Clinic Director reports to the Clinic Director and is a member of the administrative staff. Provides support to the Clinic Director by providing clinic oversight assistance, supervision of counselors, ensuring quality of patient engagement and care.
- Provides administrative back-up for Clinic Director as needed.
- Expected to provide clinic oversight in the event staff are on leave or vacant.
- Supervision of CASAC Counselors and ensure delivery of behavioral health services, oversees case notes and individual case records.
- Provides clinical supervision to the counselors by holding supervisory meetings at least once weekly with a focus on case analysis, person-centered treatment planning, case management and issues related to the supervisory process.
- Participates in clinical supervision with the Clinic Director once per week.
- Ensures that vocational rehabilitation (when indicated) and resolution of concurrent medical disorders are integrated within each treatment plan.
- Concurrently monitors the quality of patient treatment and reporting documentation in all systems and initiates prompt corrective actions if required.
- Coordinates the release of patient treatment summaries to requesting agencies.
- Attends staff meetings and serves annually on at least one of the agency’s standing committees (Health & Safety, Continuous Quality Insurance, Compliance, or Continuing Education.
- Participates and assists in the generation, planning, and implementation of research and demonstration proposals and provide feedback on identified corporate priorities.
- Provides staff training to treatment personnel and ensures the implementation of evidence-based practices.
- Ensures staff maintains all patient confidentiality and privacy guidelines.
Patient Care Responsibilities:
- Serves as a member or chairperson of the Interdisciplinary Team in the development of the patient's treatment plan.
- Ensures the thorough and timely completion of patient treatment and reporting documentation in all systems including HRA-STARS, OASAS-CDS, agency electronic health records system, and manual records as appropriate.
- Studies medical and behavioral histories and provides guidance on bio-psycho-social assessment to the Counselors.
- Provides initial mental health screenings for all patients prior to admission.
- Provides initial, annual and crisis mental health evaluations for identified patients.
- Effects improved patient care by selecting the appropriate therapeutic approach and providing individual and group sessions (when necessary), crisis therapy, and marital/family therapy (when indicated), on an on-going, time-limited, or crisis intervention level.
- Provides a network of referrals for those patients needing out-patient, in-patient, residential, or emergency psychiatric services, ensures patient coordination and follow-up, and monitors progress monthly with external providers.
- Coordinates referrals and follow-up for those patients who require concurrent chemical dependency services.
Patient Engagement Expectations:
- SCREENING: The process by which the patient is determined appropriate and eligible for admission to a particular program (LOCADTR). Evaluate the psychological, social, and physiological signs and symptoms of alcohol and other drug abuse. Identify any coexisting conditions (medical, psychiatric, physical, etc.) that indicate the need for additional professional assessment and/or services.
- INTAKE: The administrative and initial assessment procedures for admission to a program. Accurately complete the required documents for admission to the program. Obtain appropriately signed consents when soliciting information from, or providing information to, outside sources to protect patient confidentiality and rights.
- ORIENTATION: Describing to the patient the following: patient rights general nature and goals of the program; rules governing patient conduct and infractions that can lead to disciplinary action or discharge from the program, the hours during which services are available and treatment costs to be borne by the patient, if any; and.
- ASSESSMENT: The procedures by which a counselor/program identifies and evaluates an individual's strengths, weaknesses, problems, and needs for the development of a treatment plan.
- TREATMENT PLANNING: The process by which the counselor and patient identify and rank problems needing resolution; establish agreed upon immediate and long-term goals; and decide upon a treatment process to be followed and the resources to be utilized.
- COUNSELING: (Individual, Group, and Significant Others): The utilization of special skills to assist individuals, families, or groups in achieving objectives through exploration of a problem and its ramifications, examination of attitudes and feelings; consideration of alternative solutions; and decision-making.
- CASE MANAGEMENT: Activities which bring services, agencies, resources, or people together within a planned framework of action toward the achievement of established goals. It may involve liaison activities and collateral contacts.
- CRISIS INTERVENTION: Those services which respond to an alcohol and/or other drug abuser's needs during acute emotional and/or physical distress.
- PATIENT EDUCATION: Provision of information to individuals and groups concerning alcohol and other drug abuse and the available services and resources.
- REFERRAL: Identifying the needs of a patient that cannot be met by the counselor or agency and assisting the patient to utilize the support systems and community resources available.
- REPORT AND RECORD KEEPING. Charting the results of the assessment and treatment
- CONSULTATION WITH OTHER PROFESSIONALS IN REGARD TO PATIENT TREATMENT AND SERVICES. Relating with in-house staff or outside professionals to assure comprehensive, quality care for the patient. This includes medical and nursing staff, vocational rehabilitation staff and staff with a focus on medical consequences of addiction, such as HIV or Hepatitis C virus.
- Qualified Healthcare Professional required.
- Licensed Clinical Social Worker (LCSW) required
· LMSW with LCSW-eligible and willing to commit to obtaining it within one year of employment.
- CASAC Certified License (Credentialed Alcoholism and Substance Abuse Counselor) required
· No CASAC but willing to commit to obtaining one in a 12 months period
- Masters in HealthCare, Public Health or Business Administration preferred.
- Two (2) years of post-Masters Degree experience in the emotional/behavioral assessment and treatment of individuals in a mental health setting, including experience with substance users.
- Minimum of two (2) years of experience as a counseling supervisor.
- Evidence of excellent interpersonal skills; effective communication skills (written and oral); ability to problem solve; ability to motivate, develop, and coach individuals and groups; ability to appropriately confront issues; and ability to think creatively.
- A strong commitment to furthering institutional performance measures through interdisciplinary teamwork is essential.
- Experience in providing and documenting psychological Mental Health Assessments and Screenings including diagnosis as described in the DSM-V; establishing therapeutic relationships with individuals; providing direct treatment services and referrals for patients; and providing consultation to the treatment staff.
- Excellent computer skills and knowledge of Microsoft applications.
- Bilingual in any language a plus.
· Expected travel is up to 20% of time to participate in staff training and management development programs.
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position which are reviewed on each individual case.
While performing the responsibilities of the role, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
Limitations and Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.