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Senior Infrastructure Solutions Analyst # JN -112020-57589

SSI Columbia, SC

  • Posted: over a month ago
  • Full-Time
Job Description

Required Work Experience:
  • 8 years of technical experience or other job related IT experience with at least six years infrastructure experience


Required Education:
  • Bachelor' s degree in Computer Science, Information Technology or other job related degree. Or 4 ADDED years of job related work experience or 2 ADDED years of job related experience plus an associate s degree in Computer Science, Information Technology or other job related degree


Position summary:
  • Responsible for documenting the technical requirements for the most complex of the area' s projects and then putting together an overall design (within an architectural framework) to meet those requirements. Articulates technology and infrastructure standards to both business and technical users. Provides cost models and enforces architectural standards while meeting customer' s requirements. Reviews high-level estimates to determine infrastructure impact and provide an estimation of hours required


Skillset in Proposal Response Experience Candidate must have in background:
  • Infrastructure design representation during the request for proposal process. Responsible for addressing and responding to the complex functional elements of requests for proposals/information. Determines the setting of technical direction based on interaction with the architectural staff


The Role Requirements:
  • You must be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships. The right candidate will possess excellent energy and drive with a real desire to build relationships with customers across the different lines of businesses


Key Accountabilities:
  • Liaison between partners/customers and technology owners for technical solutions and their requirements


Daily Responsibilities: Experience Skills and Qualifications Required:

Excellent knowledge and experience with a wide variety of IT technologies and security solutions. Day-to-day operations and interactions will involve the following focus areas:
  • Network Engineering the OSI model, IPv4/6, Routing, Switching, DNS, VLANs, Subnetting, and Load Balancers
  • Network Security Firewalls, IDS / IPS, HTTP/SSL Proxies, SSL Interceptors, SIEM Products
  • Collects and documents application technical requirements through communications with application and infrastructure areas
  • Designs the infrastructure solution making sure the solutions enforce I/S strategic, tactical and architectural principles
  • Designs cost effective infrastructure technical solutions to meet business requirements
  • Creates costing spreadsheets and labor estimates to assist with solution details and impacts to the business
  • Ensure the solution is delivered as designed
  • Communicates and escalates design issues to the Infrastructure Solution Expert
  • Provides consultation to the team for the duration of the Work Request, including advice on the Concept Diagram
  • Identifies technical challenges that must be addressed and resolved to successfully achieve business objectives
  • Confirms impact to the network by triaging the Ports, Protocols and Services in relation to changes to the Infrastructure
  • Develops technical assumptions, constraints, approaches, risks, deliverables and estimates
  • Articulates infrastructure standards and designs to Deployment Management Methodology stakeholders


Knowledge and Skills:
  • Strong infrastructure analytical skills
  • Strong knowledge of deployment concepts
  • Able to understand various network, architectural, application designs
  • Excellent ability to recommend innovative and cost-effective process solutions to business problems
  • Expert knowledge of technical environmental needs and interfaces
  • In-depth understanding of technical requirements discovery concepts
  • Flexibility to adapt to changing business, client and project needs
  • In-depth knowledge of
    • Application Environments (Development, Quality, Test, Production)
    • database management systems (MS SQL, Oracle, DB2, MongoDB)
    • infrastructure utilities and tools (IBM Bigfix, Spectrum Protect, Commvault, Solarwinds, NetBrain, Citrix)
    • operating system software (Windows, RHEL, SUSE, zLinux, z/OS, AIX, Solaris)
    • middleware software (Websphere, MQ, Tibco)
    • infrastructure components (Storage, Backups, LAN, WAN, Security)
    • server systems (X86, mainframe, VMware, Hyperconverged, KVM, Power VM)
    • server applications (Business Objects, DocFinity, Claims processing/EDI)
    • network infrastructure (Switches, routers, concentrator (VPN), load balancers, firewalls)
  • Excellent ability to quickly learn new and different methods, systems, infrastructure devices, etc
  • Excellent ability to effectively communicate technical concepts with technical and non-technical individuals
  • Excellent ability to lead discussions on tactical, strategic and architectural levels with diverse teams
  • Working knowledge of development, deployment, quality assurance, and integration methodologies
  • Excellent verbal and written communication skills
  • Exceptional organizational skills
  • Solid planning skills
  • In-depth skill working with personal computer applications such as word processing, spreadsheets, Visio, PowerPoint, graphics, etc
  • Strong ability to work with diverse teams and ability to understand their integrations within the environment


Troubleshooting skills and experience
  • Able to create excellent relationships with your customers and internally across internal teams
  • Exemplary communication and interpersonal skills
  • Competitive nature, but also a collaborative team player
  • Strong presentation skills, both in person and via virtual channels
  • Customer Service background a plus


Candidate Technical Background:
  • A broad understanding of data center infrastructure, tools, technology & services (e.G. MF, Non-Host, Storage, Network)
  • Strong written, verbal & presentation skills with the ability to communicate throughout the sales pipeline, at all levels & in a variety of settings (e.G. RFx, implementation, 1-on-1, groups, with peers, management, executives & customers)
  • Strong facilitation and elicitation skills using standard methods (e.G. JRPs, JADs, Gap Analysis)
  • Expert knowledge of Office productivity tools such as MS Word, Excel, Visio or alternative diagramming tools, PowerPoint
  • Knowledge of quality and continuous improvement methods & tools (e.G. Defect analysis)


Job Description:
  • 30% Provides infrastructure design representation during the request for proposal process. Responsible for addressing and responding to the complex functional elements of requests for proposals/information. Determines the setting of technical direction based on interaction with the architectural staff
  • 20% Communicates designed solutions to infrastructure deployment areas
  • 15% Designs infrastructure solutions within set architectural framework, ensuring cost effectiveness and enforcement of architectural standards
  • 15% Captures and documents business/technical requirements by communicating with customers
  • 10% Completes infrastructure estimating and consultation. Reviews high-level estimates to determine infrastructure impact and to provide estimation of hours required for the assignment
  • 10% Performs technical oversight/review and approval of less experienced team members and their work

SSI

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Columbia, SC
USA
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