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Service Now Consultant

SRI Tech Solutions Inc Reston ,VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Company Description

SRI Tech is an IT staffing and solutions firm that serves clients with a full range of IT services that we deliver effectively and efficiently. Ranked in the top 20% of the fastest growing companies in the US by Inc. 5000 - SRI Tech is fast growing & dynamic firm maintaining its speed to be one of the leaders in serving IT.

Job Description

Position Title: Service Now Consultant

Location: Reston, VA

Duration: 6 months Contract

Need Local or who can attend Face to face

Interview Process: Face to Face

Required Skills:

• 8 years' experience in continuous process improvement methodologies including ITIL®, business

• process re-engineering, and/or quality management initiatives

• Significant demonstrated experience with ITIL® business process reformation, re-engineering, and

• project management activities, with extensive Service Catalog and Service Request experience

• Expert level experience in Service Now Service Catalog and ServiceRequest design and implementation

• Expert level in Reporting based upon requests

• Expert level in Service-Now integrations to on-prem application including but not limited to SQL and

• WebServices (REST and SOAP)

• Expert level experience with workflow creation

• Experience working with/leading process reformation teams

• Knack for uncovering and recommending timely and high-impacting enhancements to day-to-day

• processes

• Desire to develop complex strategies to overcome cultural resistance to process-driven change

• Experience facilitating quality improvement efforts

• Excellent verbal and written communication skills

• Excellent leadership and problem-solving skills

• Experience with Service Now required, experience with Remedy is a plus

Qualifications

Bachelor's

Additional Information

All your information will be kept confidential according to EEO guidelines.

SRI Tech Solutions Inc

Address

Reston, VA
USA