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Administrative Coordinator I

SPS PoolCare
Naples, FL
  • $16 to $20 Hourly
  • Vision , Medical , Dental , Life Insurance , Retirement
  • Full-Time
Job Description

The Administrative Coordinator I will coordinate and perform a diverse set of support tasks, focusing on a high level of customer service with both internal and external customers.

We offer competitive pay with full medical benefits, 401(k), and Paid Time Off.

Pay Range: $16.00-20.00 per hour

Duties/Responsibilities:

  • Interacts with customers via telephone, email or in person to provide support

  • Ensures appropriate actions are taken to resolve customers’ concerns

  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments

  • Processes and applies customer payments and refunds

  • Assists in preparation of deposits, ability to reconcile transactions for deposit

  • Adaptability and flexibility to learn new technology platforms

  • Performs other related duties as assigned

Required Skills/Abilities:

  • Excellent communication skills including active listening

  • Service-oriented and able to resolve customer grievances

  • Proficient computer skills with the ability to learn new software

  • Proficient in Microsoft Office Suite or related software

  • Excellent organizational skills and attention to detail

  • Ability to work independently

Education and Experience:

  • High school diploma or equivalent

  • Administrative or customer service experience required

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer

  • Must be able to lift up to 15 pounds at times

Let's elevate the pool care industry, together!

SPS PoolCare is the fastest growing pool care and maintenance company in the United States. We are pool care experts working to make pool ownership a joy. We put our customers and our team members at the center of all that we do. We are on a mission to change the pool industry – for the better.

SPS PoolCare is already #1 or #2 in many of our markets, and we envision a bright future ahead. Our success depends on hiring only the very best team members, and on building a cohesive team with a passion for serving our customers.

At SPS PoolCare, we don’t just welcome diversity – we celebrate it! SPS PoolCare is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected by applicable state or federal laws.

Please note, SPS PoolCare does not accept agency resumes. Please do not forward resumes to our careers alias or other SPS PoolCare employees. SPS PoolCare is not responsible for any fees related to unsolicited resumes. #ZR

Address

SPS PoolCare

Naples, FL
USA

Website

View All SPS PoolCare Jobs

Industry

Business

Posted date

Over a month ago

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