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Customer Service Representative

Brea, CA
  • Expired: March 11, 2023. Applications are no longer accepted.
Job Description

Customer Service Representative Job Responsibilities:

  • Serves customers by providing service information and resolving problems.
  • Attracts potential customers by answering service questions and suggesting information about services.
  • Maintains customer records by updating account information.
  • Resolves problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the issue.
  • Maintains financial accounts by processing customer adjustments.
  • Prepares service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

Customer Service Representative Qualifications / Skills:

  • Customer service
  • Product knowledge
  • Quality focus
  • Problem solving
  • Documentation skills
  • Phone skills
  • Listening
  • Resolving conflict
  • Analyzing information
  • Multi-tasking
  • Ability to remain professional
  • Practice level or integrity and discretion

by Jobble



Brea, CA
92823 USA