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Director of Operations - Field Based

SPB Hospitality Chicago, IL

  • Posted: over a month ago
  • Full-Time
Job Description

SPB Hospitality has passionate people, delivering unparalleled service and working with a purpose to serve our team members, guests, and communities. From our headquarters in Houston, TX, we’re a leading operator and franchiser of steakhouses, brewery and craft-beer focused casual dining restaurants in the U.S., with hundreds of locations in 39 States and the District of Columbia and abroad in Taiwan.

Due to growth and expansion, we are searching for a Director of Operations to join the SPB Hospitality family of brands. We are looking for an operations expert who will be responsible for driving sales and profits, as well as teaching, coaching and providing leadership to each restaurant to help them continue to achieve their goals. In addition, the Director of Operations should be able to uphold and model our core values: Care Deeply; Lead With Courage; Communicate Honestly; Build Trust; Be Respectful and Inclusive; and Recognize Exceptional People.

This is a field based position, applicants from metro markets will be considered. 


1.  Education/Experience- High School equivalency required; college course work preferred   

2. 2+ years of multi-unit leadership experience or 5+ years high-volume General Manager experience

3. People-first style of leadership and development         

4. Proven track record as a leader in learning and coaching 

5. Proficient in Microsoft Outlook, Excel and ability to learn other relevant systems


Physical Requirements:

Withstand temperatures of 0 degrees fahrenheit or less and 100 degrees fahrenheit or more; more through the restaurant for extended periods of time, 9-12 hours per day; move 50 lbs. for a distance of up to 10ft; Balance and move up to 25 lbs. for a distance of up to 50 ft.; Understand and respond to team members and guest request in a loud environment; Perform math functions and understand finances and cost management; Requires overnight travel; Successful completion of background check, credit check and DMV driving records check

SPB Hospitality

SPB Hospitality's Logo


Chicago, IL
60654 USA



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