Fraud Risk Analyst- Little Rock, AR
- Posted: over a month ago
- Full-Time
At TeamWALT, we're looking for people with kindness, positivity, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out. At TeamWALT, we welcome diverse perspectives from people who think rigorously and aren't afraid to be innovative and challenge assumptions.
Role Overview
With our innovative model comes more opportunity for fraudulent and criminal behavior, and that is why we are looking for a strong Fraud Risk analyst. As Fraud Risk Analyst, you are responsible for working with internal and third-party data to detect patterns, derive insight, and inform strategy as it relates to fraud risk management. This individual will be a self-starter who is able to effectively translate data into actionable recommendations. You will work to detect and mitigate various fraud methods of operating, including identity theft, synthetic identity fraud, account takeover, first-party fraud, and other responsibilities assigned.
Key Responsibilities
- Review and triage of fraud alerts, identity theft alerts, scam alerts, duplicate accounts
- Verify authenticity of customer KYC documentation
- Escalate confirmed cases of fraud, scams, or financial crimes to Fraud Investigators following bank policies
- Create escalation summaries for review by Managers
- Alert Managers to any potential fraud trends discovered during alert reviews
- Communicate with customers as and when directed by the Security Operations Center, Investigators, or Managers.
- Work to automate fraud review and mitigation
- Assist in debit disputes as needed
- Work with internal and third-party data to detect patterns, derive insight, and inform strategy as it relates to fraud risk management
- Self-starter who can effectively translate data into actionable recommendations
- You will work to detect and mitigate various fraud methods of operating, including identity theft, synthetic identity fraud, account takeover, first-party fraud, and other responsibilities assigned
- Leverage data-driven insights to support and drive changes to fraud strategy, transaction/user monitoring, and anomaly detection
- Forecasting of key fraud metrics
- Timely fulfillment of Regulatory / Compliance Data Needs
- Work with management team to support decisions with data
- May perform other duties as assigned
Characteristics of a successful candidate
Experience and Skills
- 5+ years of fraud risk and/or analytical experience
- Familiarity with lending and its associated risks
- Familiarity with payment processing and its associated risks.
- Exceptional communication skills: You understand that effective communication is about more than what you say, it’s about taking the time to listen and understand. You can make complicated concepts sound easy or describe in detail the simplest of interactions
- Be a self-starter with a keen sense of urgency and accountability
- Strong attention to detail
- Internet search skills and ability to navigate multiple systems at once
- Adaptability in ambiguity. Not fazed by short-term challenges
- Knowledge of R or Python
- Familiarity with risk models, decision engines, rules management systems, and other elements used in the administration of risk management strategy and policy
- Familiarity with threat landscape and various fraud methods of operating as they apply to credit/debit card, payments, lending, Automated Clearing House, cryptocurrency, etc.
- Experience with financial mobile app or fintech app a plus
- Enjoy solving technical problems: You won’t need to know how to code, but terms like HTML, CSS, and JavaScript shouldn't be foreign to you
Education
- High School diploma or equivalent
Other Qualifications
- Flexibility to respond to escalations on weekends as needed
What we offer our employees:
A positive impact on Your Future:
- 401(k)/Roth plan with immediate eligibility and employer match up to 6%
- Employee stock ownership plan
- 1% employee home loan
- Credit and housing counseling as well as free financial education tools available to customers and employees
Benefits to improve your health:
- No deductible medical insurance plan
- Dental and vision insurance
- Employer paid life and long term disability insurance
- Flexible Spending Accounts
The opportunity to nurture your well-being:
- Paid holidays for full-time staff
- Bonus plan for all full-time staff
- Opportunity for merit raises
- Employee reward and recognition programs
- Community service opportunities
Southern is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability.
As a Community Development Financial Institution, Southern Bancorp desires for its workforce to reflect the diversity of the customers and communities that we serve. Racial and ethnic minorities, people from working class backgrounds, women and LGBTQ people are often underrepresented in many financial service industry professions. Therefore, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
SOUTHERN Bancorp
Address
Little Rock, ARIndustry
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