Skip to Main Content

Business Analyst ( Day 1 onsite )

Bethpage, NY
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Role : Business Analyst ( Day 1 onsite )

Location: Bethpage, New York, Day 1 onsite

Duration: 6+ months

Work hours : 8:30 AM to 5:30 PM EST

Business Analyst responsible for the creation of documentation for existing and proposed business processes/requirements, facilitation of sessions with Stakeholders and project team. This role will work closely with all levels of operations team to maintain and prioritize new feature requests, test tools/website and identify bug fixes with an emphasis on improving the interactions between Altice USA and our customers from the customers' perspective - and across the entire journey they have with our business.

Prepares functional and technical requirements for new systems and updates to existing systems
Defines processing logic and translates high level business requirements into detailed functional and technical design documents
Assesses customer requirements, and evaluates and documents possible solutions
Researches and collaborates with other project teams tasked with identifying current and future business needs
Develops and maintains user documentation and instructions for all systems for which he or she is responsible
Basic Telecom/Cable domain knowledge



Bethpage, NY
11714 USA



View all jobs at SOFTHQ INC