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VP of Client Services (Fast-Growth Lawyer Digital Marketing Company)

SMB Team
Bala-Cynwyd, PA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Salary: $150K - $240K

RIGHT PLACE! ✅ RIGHT TIME! ✅ RIGHT COMPANY! ✅ RIGHT NOW!!


Are you a digital marketing leader & systems wizard with experience leading a large digital marketing agency doing over $40M in revenue that serves small businesses (at scale), with 90%+ annual client renewal rates?


Do you obsess about creating an operationally flawless marketing agency team and system that blows client’s minds?


Do you worry about client timelines being hit, quality assurance excellence, visually stunning digital assets and getting clients REAL RESULTS through great strategy and team execution.

Are you a leader that motivates, provides clear direction & holds people accountable to high standards?


If you answered YES to the questions above, KEEP READING!


SMB Team is looking for an agency leader that can take our industry-leading digital marketing agency from $20M in ARR to $256M in ARR over the next few years.


We need someone who KNOWS how to get 90%+ annual renewal rates by over-delivering on promises for clients at scale. That means you know how to lead teams & processes that:

  • Ensure Quality Assurance
  • Meet Deadlines for all Client-Work
  • Produce Visually Stunning Digital Assets for clients
  • Gets Great Client RESULTS, Through GREAT Strategy + Execution


Your direct reports would be our SEO Leader, Website Leader, PPC Leader, Video Leader, Social Media Leader and CRO/ Design Leader.

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WHAT’S IN IT FOR YOU?

  • The opportunity to lead the fastest growing full-service digital marketing agency for attorneys in the country
  • Quarterly bonuses
  • 25 PAID TIME OFF Days (Work Hard Play Hard!)
  • Medical, Dental, Vision, Life, and Disability Insurance
  • Simple IRA WITH Match
  • Hybrid In-Office/Remote Work Model
  • And MUCH, MUCH MORE!


Job-Type/Salary

  • $150K - $240K (commensurate with experience)


Qualifications

  • 5+ years experience leading the agency function of a digital marketing agency with:
    • Employee range: 100 - 1,500
    • Revenue range: $40M - $300M
    • 12-month contracts & a 90%+ annual renewal rate

Key Responsibilities

  • Set the high level comprehensive strategy for our clients and oversee its implementation through the department leaders
  • Create/modify all agency processes for efficiency and to deliver products and services on time for our clients
  • Oversee all client builds/projects to ensure we are achieving our QA standards and meeting all deadlines to provide a WOW experience for our clients
  • Coach and train department leaders as well as all department contributors, to build the overall knowledge and experience of our team
  • Oversee the services department budget, optimizing our offering to clients while maintaining a profitable service


Character Traits

  • Self-Managing with the Ability to Take Initiative in Problem Solving
  • Ability to Thrive in a High-Paced Environment
  • Desire to Grow and Learn EVERY DAY


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Who is the SMB Team?

SMB Team is a rapidly growing marketing agency and coaching business for lawyers, based out of Philadelphia. After 4 years of 300% year-over-year growth, we have quickly become one of the top brands in the legal-industry.


Bottom Line: We change lives. Want proof? Read our Google My Business reviews.

There are 3 parts to our business. Educational Branding, Marketing Services, and Group Coaching. Here's how we will grow each of them...


  • Educational Brand: We run the largest talk show in the legal industry right now. Every week, we get hundreds of lawyers on our webinars by interviewing top thought leaders (as seen on our YouTube). The goal is to become THE source of education for lawyers.
  • Marketing Services: We offer a full-suite of marketing services to our clients including PPC, SEO, Website Design, Video, and Social Media management. Our goal is to scale our services business to over $15M in revenue by 2023.
  • Coaching Services: We have a rapidly-growing coaching program for lawyers. In our first year we built our coaching business into a multi-seven figure business. Our program has been identified as the most comprehensive coaching program for attorneys and we plan to double the size of our clients in the next year.


The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The SMB Team is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans


SMB Team

Address

Bala-Cynwyd, PA
19004 USA

Industry

Business

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