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Restaurant Supervisor

SKY Waikiki - Rooftop Bar & Restaurant Honolulu, HI
  • Expired: 23 days ago. Applications are no longer accepted.

POSITION SUMMARY

SKY Waikiki Supervisor will share the responsibility of overseeing venue operations. Responsibilities will be distributed or assigned based on skill set and experience. In addition, all supervisors are responsible for the oversight of inventory of food, beverage, service goods and supplies, and execute superior guest service to ensure guests are satisfied with their dining and entertainment experience.

SKY Waikiki General Operating Hours:

  • Sun - Thu - 5pm - 11pm
  • Fri & Sat - 5pm - 12am

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

- Assist with the management of staff and guest satisfaction

- Generate nightly reports in HotSchedules (Labor).

- Timely and comprehensive inter-office communications and reporting to Ownership

- Executing and understanding opening and closing duties of the venue

- Respond to guest complaints

- Assist in creating detailed and comprehensive systems to resolve issues and improve working conditions

- Adhere to all systems put in place by Management for the essential operations of SKY Waikiki

- Nightly inspections of venue areas, for safety, cleanliness and appearance

- Completing tasks designated by Managers, GM, VP and Ownership in an efficient and timely manner

- Upholding SKY Waikiki policies and procedures at all times

- Build and promote teamwork through proactive interaction

- Exhibit excellent follow up skills

- Utilize effective time management

- Accommodate and anticipate guests and staffing needs and ensure optimum customer service

- Ensure all service standards meet SKY Waikiki guidelines

- Ensure that all private, catering, and banquet events are properly executed

- Assist with preparation of all required paperwork, including forms, reports and schedules in an organized and timely manner

- Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following SKY Waikiki Preventative Maintenance programs

- Ensure that all products are received in correct unit count and condition, and deliveries are performed in accordance with SKY Waikiki Inventory Receiving policies and procedures

- Fully understand and comply with all federal, state, and county municipal regulations that pertain to health, safety and labor requirements of SKY Waikiki, employees and guests

- Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas

- Clearly understand and assist in enforcing company standards, procedures, rules and regulations

- Ensure daily|weekly, opening and closing side duties for all employees are completed

- Fill in where needed to ensure guest service standards and efficient operations, including opening and closing duties

- Provide administrative support

- Assist in conducting weekly inventories

- Assist with weekly updates of Recipe Costing Cards

PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

- Must have good positive energy

- Must be able to work 10+ hours a day, sometimes 14+ hours; minimum 40 hours a week

- Must be available to work Holidays and Weekends

- Must be able to move quickly through work and set the pace in the office and|or venue

- Must be able to sit and|or stand for extended periods of time throughout shift

- Must be able to read the computer monitors

- Must be dexterous and able to participate in all service aspects

- Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary

- Must be able to lift up to 50 lbs. and be able to push up to 100 lbs.

- Use hands to finger, handle, or feel objects, tools or controls

- Be observant and quick to respond to various situations

- Reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl

- Talk, hear, taste, and smell

- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

WORK ENVIRONMENT & SCHEDULE

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions

- Bar and restaurant environment

- Work indoors and outdoors, exposed to hot and|or cold surfaces, steam, and wet floors for extended periods of time throughout shift

- Work in an environment that is subject to varying levels of noise and crowds, the severity of which depends upon guest volume for extended periods of time throughout shift

- Must be flexible for working shifts, and days off

- Involves constant public contact

- Fast paced, high volume, high energy and loud working environment

- Work hours will vary and will include weekends and holidays

- Small to medium office environment

- Personal|shared desk space

EQUAL EMPLOYMENT OPPORTUNITY

SKY Waikiki is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

BENEFITS

Health Insurance, Paid vacation after 6 months (1 week/5days) Paid Sick Leave (1 week/5days), AFLAC Insurance Programs, 30% Discount at SKY Waikikii (for a party of 4, including the employee). Benefits may vary based on hours worked.

JOIN OUR COMPANY

We are seeking motivated, energetic, and enthusiastic candidates for many positions. SKY Waikiki offers a unique opportunity and job experience for hard-working professionals.

SKY Waikiki - Rooftop Bar & Restaurant

Towering dramatically like the cliffs from the ocean, 19 stories above the heart of Waikiki, SKY Waikiki takes paradise to a new level for tourists and locals. Experience Hawaii as it was meant to be: the light tropical breeze, and the best panoramic view of Waikiki as the vivid sun sets into the clear blue waters of the Pacific. As Hawaii's favorite rooftop bar & restaurant, SKY Waikiki guarantees you a one-of-a-kind experience overlooking Diamond Head and the glittering Honolulu city lights.

Address

2270 Kalakaua Avenue, Honolulu, HI. 96815
Honolulu, HI
USA

Website