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Customer Care Representative - Orthotics and Prosthetics

SG Homecare Redlands, CA
  • Expired: over a month ago. Applications are no longer accepted.

Customer Care Representative -

Well established DME provider of home respiratory services and medical equipment; including sleep apnea, negative pressure wound therapy, urological, ostomy, oxygen therapy, inhalation therapies, diabetic and/or enteral products. We provide home medical equipment and supplies to patients in the home, assisted living locations and nursing environments. Full or Part-Time Hours Available.

We offer Medical, Dental and Vision Benefits, Paid Vacation, and a business casual environment.

Description

  • Responds to telephone, fax inquiries and orders from referral sources and patients.

  • Maintain appropriate documentation received with orders and conducts follow-up.

  • Verify Insurance eligibility and benefits.

  • Obtain written Authorization for medical treatment from approved sources.

  • Verify Insurance information for accuracy, resolves discrepancies as needed.

  • Obtain clinical information needed for accurate order processing and reimbursement.

  • Resolve patient complaints, identify solutions and implement.

  • Absolutely No Cold Calling or Sales Required.

  • Incoming / Outgoing – Scheduling deliveries and shipments.

  • Business Casual Atmosphere

  • Maintain a good attendance record

  • Qualifications

  • Education or experience equivalent to a high school diploma is required.

  • Minimum 1-year Call Center experience

  • Adhere to all regulatory compliances and HIPAA regulations.

  • Bilingual Candidates Highly Encouraged to Apply

  • As an EOE/AA employer, we are committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion or any other characteristics protected by federal, state, or local law.

    • Because we believe in providing a safe work environment, we conduct drug and background checks in our hiring process.

SG Homecare

Why Work Here?

Expanding Durable Medical Equipment/Healthcare Company in CA

Well established DME providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment and negative pressure wound therapy; including negative pressure wound therapy, urological, ostomy, oxygen therapy, inhalation therapies, diabetic and/or enteral products. We provide home medical equipment and supplies to patients in the home, Power Wheel Chairs, assisted living locations and nursing environments.

Address

Redlands. CA
Redlands, CA
USA