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Administrative Assistant

SERVPRO of East Baton Rouge Baton Rouge ,LA
  • Posted: 21 days ago
  • $10 to $14 Hourly
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

 

Primary Roles and Responsibilities

1. Receptionist

  • Receive and enter lead calls and job referrals (FNOL)
  • Perform excellent customer service
  • Receive general phone calls and greet visitors
  • Document calls for weekly call log report

 

2. Dispatch and Pending Follow-Up

  • Dispatch lead calls and job referrals
  • Track pending lead calls and job referral follow-up
  • Analyze dispatch report

3. Schedule Tracking and General Administration

  • Coordinate production schedule and monitor logistics
  • Coordinate on-call schedule
  • Perform general administration
  • Filing / Reconciliation

 

Necessary Experience and Skill Set

  • A minimum two years of business experience
  • Working knowledge of current business software technologies is required
  • Superb customer service, administrative, and verbal and written communication skills
  • Experience in the commercial cleaning and restoration or insurance industry is desired
Company Description
Since 1991, SERVPRO of East Baton Rouge has been serving the people of East Baton Rouge Parish for over 20 years. We have been through all the hurricanes, catastrophic flooding, tornadoes and even freezes right along side of our local community. SERVPRO of East Baton Rouge is committed in continuing to bring excellent service to those experience damages to their home or business.

SERVPRO of East Baton Rouge

Why Work Here?

Make a difference by helping people through difficult times as part of a growing company that offers opportunity for promotion.

Since 1991, SERVPRO of East Baton Rouge has been serving the people of East Baton Rouge Parish for over 20 years. We have been through all the hurricanes, catastrophic flooding, tornadoes and even freezes right along side of our local community. SERVPRO of East Baton Rouge is committed in continuing to bring excellent service to those experience damages to their home or business.

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