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Technical Support Representative

SEEK Careers/Staffing (Waukesha) Waukesha ,WI
  • Posted: 14 days ago
  • $20 to $22 Hourly
  • Full-Time
  • Benefits: dental, life_insurance, medical, vision, 401k
Job Description

 

Immediate 1st Shift opportunity exists for a Technical Customer Service Rep for a company in Waukesha! Join a growing team who values your input and dedication to improvement!

 

POSITION – Technical Customer Service Rep

JOB LOCATION – Waukesha, WI

STARTING DATE – Immediate

EMPLOYMENT TERM – Contract-to-Hire

EMPLOYMENT TYPE – Full-Time

WORK HOURS (SHIFT) – 1st Shift

STARTING PAY – $20-22/hour

REQUIRED EDUCATION – HS Diploma or Equivalent

REQUIRED EXPERIENCE – 1-3 years technical support experience

 

Under the direction of the Customer Service Supervisor, the Customer Service Technician provides the best customer satisfaction to the organization's customers by providing telephone support services to the dealer network and end use customers. You will serve as an experienced contact to assist with problem resolution, questions and quality customer service. In this role, you will work closely with other technical team members, provide troubleshooting and provide clear and complete documentation of user problems and requests. This position is required to consistently model the highest levels of support professionalism to dealers and end users and is an example to the rest of the customer service center.

 

Qualifications

· Ability to read and interpret documents such as open orders, service logs, diagrams and procedure manuals

· Ability to communicate effectively with customers and other employees

· HS Diploma or equivalent and 1-3 years related TECHNICAL support experience

· Detail oriented

 

For Immediate consideration, please forward your resume to kkhemchandani@seekcareers.com or call/text 262-798-3036.

 

Keywords: Technical, Customer Service, Electrical

 

ASK ABOUT OUR $250 REFERRAL BONUS PROGRAM!

Company Description
About SEEK Careers/Staffing
You are a person with unique skills, experience and education. When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc. Since 1971, our professional staffing consultants have been Servicing Your Success®. You’ll find that the process is thorough and that your experience is personalized. SEEK is an Equal Opportunity Employer.

SEEK Careers/Staffing (Waukesha)

About SEEK Careers/Staffing You are a person with unique skills, experience and education. When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc. Since 1971, our professional staffing consultants have been Servicing Your Success®. You’ll find that the process is thorough and that your experience is personalized. SEEK is an Equal Opportunity Employer.

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