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Service Planner

SEEK Careers/Staffing (Grafton)
Grafton, WI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Direct Hire Service Planner 

Premier Ozaukee County Employer

Zero out of pocket insurance premium costs!

Stable, secure, growing employer. 

As the Service Planner, you will assist the service and parts department with scheduling activities to include customer demonstrations, installations, training, and repair of scales at customer facilities

In addition: 
Coordinates, monitors, and improves fields service activities for the company
Provides support and guidance to service personnel who perform on-site routine services including installation, maintenance, and repair
Maintain and improve execution of production assignments
Uses ERP system and other data resources to analyze, schedule, initiate and coordinate orders
Monitor, track, review and analyze open work orders and work order aging to meet customer demands
Oversees the tasks of sending invoices to clients and monitoring outstanding balances to ensure each account is paid on time and in full
Process credit and debit adjustments in a timely and accurate fashion and return parts back to inventory
Provides technical expertise and service quotes to customers
Assists with expense reporting
Organizes training classes for customers at their facility or ours
Coordinates customer demonstrations in our facility
Coordinate daily workflow such as, actuator rebuild, and component assembles
Enter data of job into system and work to ensure customers have all needed paperwork for visit
Answer and return calls from customers
Must have valid driver’s license and must be insurable

Associate degree in business or equivalent combination of experience and training
Previous experience in production, planning, or other related fields
Computer and Microsoft products proficiency
ERP system skills
Strong financial knowledge and skills—ability to understand financials such as AR/AP, purchase orders, work orders, etc
Strong organizational skills and the ability to handle multiple projects tasks simultaneously
Excellent attention to detail. 
Excellent verbal, written and interpersonal communication skills

Immediate interview! Reach out to learn more today. Only one position available. 

Company Description
About SEEK Careers/Staffing
You are a person with unique skills, experience, and education. When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc. Since 1971, our professional staffing consultants have been Servicing Your Success®. You’ll find that the process is thorough and that your experience is personalized. SEEK is an Equal Opportunity Employer.

SEEK Careers/Staffing (Grafton)


1160 Opportunity Drive

Grafton, WI
53024 USA