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DME Call Center Supervisor

SECURE MEDICAL PRODUCTS Deerfield Beach, FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a DME Call Center Supervisor to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous supervisory experience in customer service, sales, or other related fields
  • 3+ years DME sales experience preferred
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Ability to work in a Team atmosphere
  • Excellent written and verbal communication skills
  • Microsoft Office skills required: Word, Excel
  • Experience in Noble Direct software preferred
  • Ability to type 40+wpm

 

SECURE MEDICAL PRODUCTS

Address

390 SW 12th Avenue
Deerfield Beach, FL
USA