Skip to Main Content
← Back to Jobs

Move Coodinator

SEAFORD TRANSFER INC Yorktown, VA
  • Posted: over a month ago
  • Full-Time

To manage the entire move process, be a point of contact and liaison for the external customer and all participating agents. Provide excellent follow through while maintaining quality assurance at every level of assistance and action. To work harmoniously with outside sales representative(s) and other internal estimators and coordinators to meet the needs of our customers.

Tasks Include:

  • Obtain all necessary information and maintain communication throughout the move process with customer, dispatch, warehouse, accounting, claims, salesperson, driver, Wheaton headquarters, other agents, and anyone else who may be involved in the move.
  • Set up and maintain files on each move and verify that services are performed as scheduled.
  • Prepare, process, print, organize, and distribute all paperwork required for move according to procedures.
  • Field and address concerns and/or complaints of customer and alert appropriate parties to any problems.
  • Book, set, reschedule, and cancel appointments for customers as necessary.
  • Maintain job board so all jobs are easily visible and prepared for crew scheduling.
  • Book over-the-phone moves when necessary.
  • Other duties as may be assigned by management.

Qualifications:

High School Diploma or General Education Degree (GED). A minimum of one year customer service experience and/or training is preferred. Those candidates with customer service experience will be given preference. Experience with a transportation company would be a plus. Excellent verbal and written communication skills. Time management skills are a must. Computer skills are required and used on a daily basis.

Physical and Mental Requirements:

While performing the duties of this job, the employee is regularly required to sit intermittently for 6 to 8 hours per day or more; have auditory and speaking ability to use the telephone 6 to 8 hours per day or more; use hands to finger, handle, or feel and reach with hands and arms; physical mobility and dexterity to operate office equipment; and regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

SEAFORD TRANSFER INC

Why Work Here?

Active pace office environment, growth potential, customer service focused!

Established in 1986. Seaford Transfer is a family owned - local, national, and specialty independent moving, packing and storage van line founded in 1986. The owners still live in Seaford, Virginia and are both active in the business. In an effort to provide more assistance to the local military presence in Hampton Roads, and other residents Interstate moving needs, Seaford Transfer initiated a relationship as an Agent for Wheaton World Wide of Indianapolis, IN in 2007. We help families and businesses move people all over the world!

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.