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Assistant Store Manager

SCAPS Holdings LLC Henderson, NV

  • Posted: over a month ago
  • Full-Time
  • Benefits: 401k,
Job Description

Assistant Store Manager

Pet Grooming and Nutrition Center is looking for an Assistant Store Manager to work in a store in the Henderson Nevada area. The Assistant Store Manager supports the Regional Manager to lead the retail and grooming scheduling operations and is responsible for making sure the store functions smoothly and in accordance with established procedures. The Assistant Store Manager will ensure that each customer has an exceptional experience as we partner to make their pet’s lives better.  The ideal candidate will have a strong attention to detail, excellent people-skills, a willingness to become a pet nutrition expert, and a love of dogs is a must!

Duties and Responsibilities

·       Understand and meet customer needs and sales goals.

·       Maintain the grooming schedule including taking phone appointments, accurately gathering all client information, and confirming appointments to minimize cancelations and no-shows.

·       Maintain store cleanliness, safety, and order.

·       Complete all required pet nutrition courses.

·       Accept and implement corrective feedback as provided.

·       Address customer complaints/feedback in a professional manner.

·       Ensure compliance with all company policies and procedures.

·       Accurately record transactions and daily cash handling.

·       Assist grooming employees when needed to keep pets and employees safe.

·       Receive training to give pet baths.

Retail Manager Requirements and Qualifications

·       High School Diploma required.

·       Must have a canine companion.

·       Previous history as an assistant manager or more than 5 years retail experience required.

·       Solid customer facing communication and interpersonal skills.

·       Detail oriented.

·       Computer skills, including retail management software

Must be able to work while standing for most of the day as well as regularly lift 40 pounds.

Company Description
Earthwise Pet Henderson is a local, family-owned Pet Nutrition Center & Wellness Spa. We are committed to improving the lives of our furry friends through good nutrition and hygiene. We offer all- natural products and grooming services and help customers make informed decisions regarding health and wellness. We sell only the best foods, treats, natural grooming products, toys and accessories for our four-legged family members.

SCAPS Holdings LLC

Why Work Here?
Earthwise Pet Henderson is a local, family-owned Pet Nutrition Center & Wellness Spa. We are committed to improving the lives of our pets.

Earthwise Pet Henderson is a local, family-owned Pet Nutrition Center & Wellness Spa. We are committed to improving the lives of our furry friends through good nutrition and hygiene. We offer all- natural products and grooming services and help customers make informed decisions regarding health and wellness. We sell only the best foods, treats, natural grooming products, toys and accessories for our four-legged family members.

Address

Henderson, NV
USA

Industry

Retail

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