SBM is currently looking to hire a Customer Service Representative (CSR) to join their team! The CSR works well with co-workers and customers. Understand and follow explicit instructions, both oral and written. Give, receive or explain job related data using basic communication skills. Requires good judgement in thought and/or decision-making. May need to explain work methods & instructions. Aid in training others or demonstrate work processes.
+ Comply with safety rules, policies, and procedures. Stops at risk behavior of others and self.
+ Perform work assignments in a team with other employees.
+ Perform repetitive tasks.
+ Maintain clean work area.
+ Follow all protocols, company procedures, policies, and rules.
+ Take direction and respond to supervision.
+ Talk with lead, supervisor, co-workers, managers, and customers in a professional manner.
+ Fill in during staff shortage.
+ Support shift lead in completing punch-list items.
+ Use proper personal protective equipment.
+ Present a professional appearance and conduct.
+ Understand customer service and satisfaction.
+ Understand reporting systems, and of the environment.
Transport small equipment, tools, chairs, & tables.
Straighten areas, such as lobbies, conference rooms, locker rooms, & break rooms
Dust mopping floors
Pick up trash outdoors
Empty recycle boxes
Wipe down mirrors
Wipe down sinks, partitions, and stainless steel
Restock supply cabinet/room
Transport trash & waste to proper disposal areas.
Polish metal & woodwork.
Clean upholstered furniture.
Clean window blinds.
Replace light bulbs.
Damp mop floors
+ Less than high school education or up to one month related experience or training or equivalent combination of education & experience.
+ Completed all safety certifications
+ Ability to Read 2-3 syllable words, recognize similarities and differences between words and series of numbers.
+ Ability to print clearly and speak simple sentences.
+ Ability to communicate effectively with co-workers, supervisors, managers, and customers.
+ Bi-Lingual in Spanish a plus.
+ Know how to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
+ Know the American measures of money, weight, size, length, shapes, distance and measures such as, cups, pints, quarts, gallons, etc.
+ Required to have a valid driver's license if driving own vehicle or company vehicle on business time, will also require you have proof of vehicle registration and insurance.
+ Maybe required to be forklift certified and/or MER certified.
Available Shift: Saturday & Sunday, 9:30am - 6:00pm
Compensation: The pay rate for this position is $16.00 per hour.
This is a contract position beginning 5/13/19 and ending 9/8/19.
Job ID: 2019-7032
External Company Name: SBM Management Services, LP
External Company URL: www.sbmmanagement.com
Post End Date: 5/30/2019