New Business Customer Service Representative / CSR II

Leading insurance provider is seeking a New Business Customer Service Representative / CSR II to process new business applications received from agents and policy holders.

This is a full time, temp to hire position where you will earn up to $18.50 an hour, based on your experience. There is a mandatory 6-week onsite training with a strong probability of moving into a remote schedule. You will work Monday – Friday daytime hours.

Some of your responsibilities as a CSR II will include:

• Entering new applications
• Verifying data
• Responding to agents and policy holder inquiries
• Meeting performance standards and metrics
• Preparing transfers and letters of acceptance
• Preparing and sending contracts to Underwriting
• Providing accurate information or explanations
• Updating and recording notes in database
• Other duties as assigned

To qualify, you must have one (1) year of experience, as well as:

• Good computer skills
• Customer Service experience (call center experience preferred)
• Knowledge or Annuities/Life insurance is a plus
• Willingness to learn
• Ability to retain a large amount of detailed information
• Basic math skills
• Strong communication skills (both written and verbal)
• Ability to prioritize workflow

If you’re a dependable individual with excellent phone and people skills, then please submit your resume for immediate and confidential consideration.

We are an Equal Opportunity Employer