Customer Service
- Expired: over a month ago. Applications are no longer accepted.
Our Banking Client in Hialeah is looking for Customer Service Rep to join their team. This is an onsite role for 1 month.
Notes:
- Monday through Friday, with varied set shifts between 9:00am and 7:00pm CST. Shifts will be assigned based on the business’ greatest need.
- Bilingual in Spanish and English
Job Description:
- As a Customer Care Specialist you will join a team that is quality driven.
- Customer Service Reps are held to a high standard and must be able to multi-task without compromising quality.
- The successful candidate will respond to a variety of telephone inquiries on a variety of issues using exceptional customer service on a daily basis.
Primary Duties & Responsibilities:
- The key duties will focus on resolving telephone inquiries regarding the customer's account.
- This includes, but will not be limited to: Processing calls from internal and external customers, maintaining accounts and updating information in various databases.
- Providing an explanation of programs, benefits, and policies. Retaining accounts tracking the reason for each call to ensure successful resolution
Russell Tobin

Address
USA