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Business Systems Analyst

Russell Tobin
San Francisco, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Title: Business Systems Analyst 

Location: San Francisco, CA

Duration: 12 Months (Contract TO Permanent)


Job Description:

The Creative Cloud Engagement Platform team is seeking an enthusiastic, autonomous and multifaceted Business Platform Analyst to drive the establishment of a holistic experience management program that will help Creative Cloud teams realize their vision. You will design and deliver solutions for our technology platform with a team of engineers and technical product experts by aligning business objectives through measurable metrics across the users of the platform.


What you’ll do

  • Work with cross-functional partners to drive consensus across teams and advocate for solutions that balance the needs of our users with our business goals
  • Provide support to internal partners, this may include survey/assessment design, change management consulting, post-survey data analysis and interpretation, executive presentations, action planning consulting
  • Be the voice of the service and client
  • Drive research and requirements capturing to influence product opportunities and value propositions. Use analytics and data to refine the product strategy and plan
  • Develop dashboards and key performance metrics to monitor project and

operational health of the platform as a whole.



  • Bachelor’s degree in Software Engineering, Computer Science, Information Systems, or a related technical field
  • 2-4 years of experience at a Technology Software as a Service (Saas) company
  • 2-4 years of experience with project management
  • Proficient with HTML/CSS and Javascript or equivalent knowledge of building dashboards in Adobe Analytics, Splunk and/or Hadoop
  • Experience configuring SaaS software solutions or conducting technical trainings
  • Superb communicator and problem-solver
  • Demonstrated success in working with digital product teams – leading collaboration between external and internal engineering, UX, project management & product teams; building a holistic strategy across content and data.
  • Strong analytical skills and a drive to experiment; ability to use data to drive decision making in platform development
  • Ability to manage complex builds through thoughtful prioritization and disciplines that drive towards delivery
  • Experience in technologies such as AEM, Adobe Analytics, Splunk, and SageMaker is preferred

Russell Tobin


San Francisco, CA




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