Our client, one of the largest global providers of insurance, annuities, and employee benefit programs, is looking for a Senior Customer Service Representative to join their team in Oriskany, NY!
- Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction
- Requires a high school diploma or equivalent and 5+ years of experience in the field or in a related area
- Has knowledge of commonly-used concepts, practices, and procedures within a particular field
- Relies on instructions and pre-established guidelines to perform the functions of the job
- Works under immediate supervision
- Primary job functions do not typically require exercising independent judgment
- ypically reports to a supervisor or manager.