Administrative Assistant

Administrative Assistant

Full-Time

Job Summary

The Administrative Assistant to the General Manager will manage a wide range of support functions. The ability to interact with executives, employees and customers at all levels in a fast-paced, highly regulated industry with professionalism and discretion is crucial to this role. You must be confident in your ability to multi-task and take on unfamiliar tasks as they arise. This is a demanding position that requires a high level of accuracy and proficiency.

GENERAL RESPONSIBILITIES:

• VIP Memberships – Monitor daily membership sales, create member packets, provide customer support to all VIP members
• Lockers – Monitor daily locker sales, follow up with reoccurring billing options for existing customers, monthly touch bases
• Document Management/Recordkeeping – Review and edit completed forms to ensure 100% accuracy, create spreadsheets to track results and report trends, maintain accurate records
• Ordering supplies
• Customer Service – Answer phones, help on the sales floor as needed
• Manage gift card sales
• Thorough knowledge of the facilities policy and procedures
• Stay current on product knowledge, general firearms laws and safety procedures
• Dress appropriately for position adhering to facility dress code

Other responsibilities include general clerical tasks including, but not limited to, filing, answering phones, maintaining records, running errands, mailing, etc.

REQUIREMENTS & QUALIFICATIONS:

• Four year college degree preferred
• Proficient in Microsoft Office, particularly Excel and Word
• Ability to multi-task
• Must be capable of typing competently

• Must pass background check

• High attention to detail
• Must be at least 18 years old

PHYSICAL DEMANDS:

• Regularly required to talk and hear
• Regularly required to use hands
• Regularly required to reach with hands and arms
• Regularly required to bend
• Regularly required to sit for long periods of time
• Specific vision abilities required for this job include: close vision, ability to adjust or focus

Additional duties may be assigned and this job description may change without notice at the discretion of management.