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Director of Call Center Operations

Roxo Executive Recruiting Valencia, CA
  • Posted: 10 days ago
  • $140,000 to $165,000 Yearly (plus commission)
  • Full-Time
  • Benefits: vision, 401k, dental, life_insurance, medical
Job Description

Company: A well-established national medical supply distributor.

Why the role is open: The current Director is being promoted to VP of Sales.

Direct Reports: Two out-of-state Call Center Managers.

Travel: 10%

Responsibilities: Strategically analyzing market trends and customer reports to best provide product and service information to consumers while also resolving technical issues and product questions.

Role type: Executive Management is required to be in the office daily.

What we are looking for:

  • Type A personality
  • Strategic thinking
  • Understanding of market trends in consumer retail
  • Innovative and big picture planning
  • Call Center Management Experience
  • Healthcare industry background preferred but not required
  • Bachelor's degree required

What the role offers:

  • Salary of up to $165,000 dependent on experience
  • Bonus potential of up to 20%
  • 3 weeks of PTO within the first year
  • Competitive health benefits
  • Room for career development and growth within the company
    Company Description
    Roxo Executive Recruiting is a national professional placement firm committed to providing our clients with individually tailored talent solutions.

    To schedule a call to discuss our process & next steps, use the link: https://calendly.com/roxo_recruiting.

    COMPANY SERVICES: Talent Acquisition Search | Executive Placement Search | HR Document Creation

    INDIVIDUAL SERVICES: Resume & LinkedIn Optimization | Strategic Job Search | Career Consultation

    DEPARTMENTS: Sales | Marketing | Tech | Data | Operations | Finance | Accounting | HR | Engineering

    INDUSTRIES: Construction | HealthCare | Medical Device & Supply | Technology | Energy | Manufacturing | Start-Up & Small-Market | Financial Services | Consumer Goods | Marketing

    Whether you are interested in our individual search or our talent acquisition services, once you are a Roxo Executive Recruiting client, your search is our top priority.

    Roxo Executive Recruiting

    Why Work Here?

    Room for advancement | Great benefits | Decision-making autonomy

    Roxo Executive Recruiting is a national professional placement firm committed to providing our clients with individually tailored talent solutions. To schedule a call to discuss our process & next steps, use the link: https://calendly.com/roxo_recruiting. COMPANY SERVICES: Talent Acquisition Search | Executive Placement Search | HR Document Creation INDIVIDUAL SERVICES: Resume & LinkedIn Optimization | Strategic Job Search | Career Consultation DEPARTMENTS: Sales | Marketing | Tech | Data | Operations | Finance | Accounting | HR | Engineering INDUSTRIES: Construction | HealthCare | Medical Device & Supply | Technology | Energy | Manufacturing | Start-Up & Small-Market | Financial Services | Consumer Goods | Marketing Whether you are interested in our individual search or our talent acquisition services, once you are a Roxo Executive Recruiting client, your search is our top priority.

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