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Customer Service / Operations Coordinator

Rowland Personnel Recruiting and Staffing Newtown, PA
  • Expired: 28 days ago. Applications are no longer accepted.

Join a growing team and take part in building a culture of entrepreneurial spirit. The ideal candidate will perform a variety of tasks to provide support for our clients and vendors to preserve real estate assets and takes accountability for entire process from receipt of work orders to resolution and closure which requires coordination of information among various departments and customers. Prior construction and/or real estate experience is a plus.

Essential Duties & Responsibilities:

  • Receive and review incoming work orders related to monthly maintenance items such as repairs, grass cuts, winterizations, etc. and contact appropriate resources as needed; enter transactions into PC using multiple systems
  • Verify accuracy and resolve general customer issues using multiple resources and records
  • Prepare, edit, distribute, and/or correct specialized and/or complex documents/notes/entries
  • Monitor queue to ensure the necessary property preservation work is completed
  • Ensure all work is completed accurately in compliance with client specifications and company policies
  • Performs other duties as required


  • Ability to compose emails, letters, memos and orally communicate technical information
  • Ability to communicate with individuals effectively in person and on the telephone
  • Proven ability to proactively manage files in pipeline demonstrating a sense of urgency
  • Exceptional customer service skills
  • Ability to work well under pressure in a high production-oriented environment
  • Effective decision making and problem solving skills
  • Proficient with Microsoft related software (Word, Excel, Outlook) and internet and customized databases
  • Must be able to read and/or interpret numbers and letters correctly
  • Must work with numbers to calculate timeframe and evaluate costs and losses
  • Must demonstrate organization and prioritization skills to manage time

Education and Experience:

  • Bachelor's degree or equivalent experience
  • Experience: 0-1 year
  • Experience in customer service, construction industry, or real estate industry a plus

Rowland Personnel Recruiting and Staffing

Why Work Here?

If you are fearless, passionate, driven and looking to join a great team, this is the opportunity for you!

We are a full-service, direct hire, boutique staffing agency dedicated to providing comprehensive, efficient staffing solutions to Philadelphia area businesses as well as Pennsylvania, New Jersey and Delaware. We strive to build long-term, collaborative relationships with our clients and job seekers in order to optimize and streamline the hiring process.


Newtown, PA