The law firm of Rothstein, Mandell, Strohm & Halm was founded by Edward Rothstein in 1946. Over the years, the lawyers of Rothstein, Mandell, Strohm & Halm have earned reputations of being both legal and civic leaders. Our attorneys are known and respected in the business, governmental and legal communities. Our attorneys have served as general counsel for businesses of all sizes, township and school board attorneys, municipal prosecutors, presidents of community organizations such as the Rotary Club, associate professors at Georgian Court University, Municipal Committeeman, and Presidents of the Ocean County Bar AssociationJob Description
We are currently looking for a full time LEGAL Customer Service Representative to provide efficient customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products and programs. We provide industry training.
ESSENTIAL DUTIES AND Responsibilities include the following. Other duties may be assigned.
·Interacts with customers and fellow CSR’s via telephone, email and face-to-face while exercising patience and demonstrating professionalism.
·Computes price, discount and shipping charges as required.
·Promptly process orders error free, with specific attention to credit information.
·Maintains and follows up on all orders, deliveries, quotes and past due accounts.
·Documents and investigate customer complaints.
·Assists with coordinating/set up/cleanup of educational classes.
·Greets walk-in customers and answers questions clearly and competently.
·Learns and teaches customers about products; assisting sales in the showroom.
·Stocks shelves in showroom and stockroom.
·Notifies customers by phone about upcoming specials and events.
·Maintains a clean, professional, and inviting atmosphere and showroom.
·High school diploma or equivalent.
·Must have valid driver’s license or identification card.
·Minimum of 2 years of customer service experience is preferred.
·Strong knowledge of customer services ethics, principles and procedures.
·Ability to multitask and work well in a fast paced environment.
·Proficient in administrative and documentation procedures.
As an equal opportunity employer, Rothstein, Mandell, Strohm & Halm unites the talents and contributions of all. We encourage qualified minorities, women, people with disabilities and military veterans to apply. No agencies please.