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Customer Service Representative

Rosewood Consolidated Los Angeles ,CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Provide customer service to individuals who receive the benefits at certain retail promotional events
  • Maintain compliance with all federal and state lifeline requirements.
  • Meet or exceed sales order goals
  • Use Company provided marketing material to educate and enroll customers in our programs.
  • Provide excellent customer service but educating customers on the wireless products and services.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Answer questions regarding the service and merchandise.
  • Obtain and safeguard customers’ personal information
  • Stay current on new sales and promotions, policies regarding payment and exchanges, and security practices.
     

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Rosewood Consolidated

Address

Los Angeles, CA
USA