Client Position Title: Customer Service Representative,Member Svc Call Center
Position Number: 321525
Location: San Diego, CA
Desired Skill Set:
Customer Service, Phone, Scheduling
**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Title:Customer Service Representative
Duration:08/12/2019 to 02/15/2020
Location: San Diego, CA
Writes complex and detailed correspondence for senior managers directors using Client knowledge and business acumen; independently updates department documents as needed. 15 percent Monitors and identifies administrative budget issues to include billing and payment authorization for planned expenses and special events; handles recharges across business units. Manages expense reports through Concur. 15 percent Interacts daily with Client employees across multiple organizations, as well as external representatives, to discuss administrative and standard business processes. 10 percent Coordinates administrative workflow of the department; recommends new processes as needed. 5 percent Performs other department specific duties as assigned. 5 percent Typically 7-9 plus years of administrative assistant experience supporting at the department head or executive level, or related experience. Provides more complex administrative support and project coordination for the department head, managers, and or staff members to include the following:
Daily Responsibilities: Booking, phones, messages on Epic Top (3) Required Skills Candidate Should Have: Customer service, detail oriented, fast learner
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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify).
(Posting required by OCGA 13/10-91.)