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Bi-lingual Customer Service Representative & Sales (English-Spanish)

Roper Staffing Sumter ,SC
  • Posted: over a month ago
  • $14 Hourly
  • Full-Time
Job Description

 Job would require a bi-lingual customer-oriented service representative responsible for acting as a liaison between customers and company.  Candidate will assist with sales, marketing, orders and customer relations.  

  • Assist with placement of orders, refunds, or exchanges
  • Take payment information and other pertinent information such as address and phone numbers
  • Generate Sales Leads
  • Advise on Company Information
  • Inform Customer of deals and promotions
  • Sell products and Service
  • Utilize Computer Technology
  • Assist in Marketing Efforts
  • Identify and assess customers' needs to achieve satisfaction
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Go the extra mile to engage customer

Requirements

  • Bi-lingual
  • Customer Support Experience
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • High School Graduate
  • Excellent Computer Skills

Roper Staffing

Why Work Here?

Excellent opportunity to join this company and learn an excellent skill; stable work environment and great work hours!

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