Shift Lead / Lead Positions at MMD Hollywood
Ronnie Correa Los Angeles, CA
- Posted: over a month ago
Legal cannabis dispensary in Hollywood is seeking full-time Lead / Shift Lead with experience in management/ supervisor roles with-in the hospitality, or the cannabis industry. Applicants must be Fully Vaccinated. Must have 2 years of supervision or managerial position, at least 21 years old with leadership qualities, passion for learning and knowledge of the cannabis products and companies standards. Seeking professionals who are looking to grow in the industry who are dependable and outgoing. This position requires open availability, including holidays, weekends, and nights. Position will be full-time. $16.75 to $17.75 plus tip pool.
MMD Shops Position Description Position Title:
Shift Lead Position Overview: Responsible for assisting the store management team with store operations, interacting with customers to problem solve issues, assisting in sales process, ensuring an outstanding customer experience and daily task execution.
• Execute floor leadership-own the sale floor, greet all customers, in a professional, friendly manner. • Deploy staff, coordinate breaks, count down cash drawers • Coach and develop employees in assessing customer needs. • Stocking shelves, setting up displays, ringing up merchandise. • Assist with inventory counts as needed. • Maintain merchandise and visual plan according to company policies. • Provide constructive feedback and assists staff to solve customers’ complaints. • Ensure all employees are properly trained according to company policies and procedures. • Communicate to management any situations that puts our customers or employees at risk physically or emotionally.
• Greet all customers, in a professional, friendly manner. • Ensure the store is well maintained, stocked, and clean at all times. • Treat co-workers with respect and look for opportunities to help others without being asked. • Show up to work on time in appropriate attire and compliant with appearance policies. • Possess adequate product knowledge to assist customers in making purchasing decisions. • Ensure that Health, Safety, Operations, and security policies are being followed at all times • Motivate employees, keeping them focused on the company’s mission. • Ensure customers are satisfied with the level of service and product quality received. • Follow all opening and closing procedures to keep the employees, inventory, cash, and store safe and secure.
• Must be able to stand for long periods of time (up to 8 hours) • Must be able to move and/or lift up to 20 pounds
AddressLos Angeles, CA
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