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Collector I

Rockland Federal Credit Union Rockland, MA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Duties:

· Contacts members on past due loans (e.g., mortgages, home equities, consumer, credit cards, autos, ODN & return check losses). Enters notes on all conversations in collection system and sets next contact date for follow up or for promise of payment.


· Ensures that necessary freezes/restrictions are placed on accounts in default and forwards notification letters to members. Ensures any correspondence sent is in collection system and loan folder.


· Provides information, counseling and assistance to members relative to collection activities and arrange personal interviews with member to discuss delinquency status and pending actions. Researches errors.


· Skip-traces certain accounts, recommends potential charge-offs to Collections Manager. Maintains productivity of at least 70 member calls per day.


A complete job description is available upon request

Requirements:

Equivalent to a High School diploma. Knowledge of Credit Union products/services preferred. Ability to communicate effectively with members and staff at all levels within the organization; Ability to perform work with accuracy and attention to detail, while making decisions independently. Must have Introductory-level proficiency with PC, including Microsoft Office (Word & Excel). Ability to manage multiple tasks and to remain current on collections laws/regulations.

Schedule:

Full-time


Monday – Friday (8:30 AM – 5:00 PM) and one (1) Saturday/month

(9:00 AM – 1:00 PM), with half day off during that week.



Job Posted by ApplicantPro

Rockland Federal Credit Union

Address

Rockland, MA
02370 USA

Industry

Finance and Insurance

View all jobs at Rockland Federal Credit Union