Customer Service Rep:
Job purpose: Provide superior customer service to existing and new customers for our Fortune 500 companies in the Rockford area. As well as acquire new customers by using innovative approaches with different styles of marketing.
If you consider yourself personable, we want to hear from you!
Do you have customer service experience? If yes, that is great. Is customer service something you lack? If yes, that is not a problem-because we offer full paid training that will give you that experience!
Customer Service/ Sales Representative Job Duties!
- Attract potential customers by answering product and service questions! Suggest information about products and services!
- Open customer accounts by recording account information!
- Resolve product or service problems by clarifying the customer's complaint!
- Determine the cause of the problem!
- Select and explain the best solution to solve the problem!
- Expedite correction or adjustment!
- Follow up with customers to ensure resolution!
- Recommend potential products or services to management by collecting customer information and analyzing customer needs!
- Contribute to team effort by accomplishing related results as needed!
** This is not a solely commission role- it is Salary Based with Uncapped Bonuses and Incentives! **
- Student Mentality
- Work Ethic
- Great Attitude
- Goal oriented
- People skills
Reasons Why We're Excited!
- Meet great people and Network!
- Work with Fortune 500 Clients!
- Be a part of a team!
- Opportunities for Progression!
- Stimulating Environment!
- Opportunity to Travel!
Send in your resume if you're a goal chaser with a positive attitude!