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CSR Outbound Agent

Rocket Bookings LLC
Westminster, CA
  • Posted: over a month ago
  • Full-Time
Job Description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for offering services & promotions to an existing customer base. Fast paced, competitive and fun atmosphere with performance pay! 

 

Responsibilities

  • Communicate with customers via phone.
  • Provide knowledgeable answers to questions about service and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms

 

Qualifications

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Call center experience preferred
  • Must own a computer and headset with a microphone to be considered.
  • Must have 1 year minimum experience with Outbound calling either manually or from an auto dialer

 

A plus if you have experience with five9 and CRM'S such as Service Titan, HouseCall Pro or Sera.

Employment Type

Full-time

Rocket Bookings LLC

Address

Westminster, CA
USA

Industry

Business

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