The Furniture Sales Consultant role is for individuals who can constantly learn new things, adapt quickly, are diplomatic, and enjoy selling.
The ideal candidate is responsible, well-presented, punctual, motivated, has a professional demeanor in all methods of communication, a passion for design products, and is great with clients.
Detailed below are the job requirements of a Furniture Sales Consultant:
*Execute the sales process (primary function).
Greeting, discovery, specification, closing deals, ordering the goods, liaising with suppliers, tracking/expediting delivery and after-sales customer service. Contribute to the total showroom turnover with an equal or greater share of your counterparts.
Learn the complex collection, including applicable fabrics, finishes, and features. Be able to communicate the differentiating qualities of our products to clients.
*Be organized and transparent.
Create contacts lists, keep detailed track of quotes, leads, and existing orders in an organized fashion.
*Report to the manager weekly on your leads and potential business. Request their assistance and advice for any closing transactions.
*Use your skills, and be available to the client.
The sales process can often include visiting a client’s home and providing full interior design services. The in-house 3D Design Specialist can assist with the technical aspects.
*Assist with showroom responsibilities.
Learn how to create price tags; offer assistance as needed. Help with merchandising and showroom moves as necessary. Ensure that the showroom reflects a professional presentation at all times. Organize and update samples. View the showroom through the eyes of your clients.
Discount and margin policies must be adhered to; any deviance from this policy must be authorized by the showroom manager.
*After-sale customer service.
Take responsibility for clients’ after-sale issues; be proactive with suppliers and offering solutions. Provide constant communication with the client. Provide service recommendations, and follow up after deals have been closed, to create new sales opportunities.
*Help organize and attend showroom and networking events.
Be a helpful presence at showroom events, network and represent the brand. Assist your manager with organizing events if required.
Job Type: Full-time
Job Type: Full-time