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IT Support Technician

Robotic Research OpCo, LLC
Clarksburg, MD
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Company Overview:

Robotic Research has provided vehicle autonomy solutions for over 20 years and is a global leader in self-driving technology. Our AutoDrive® autonomy kit is designed to tackle the industry’s greatest challenges from GPS-denied environments to mixed-traffic and unpaved roads. The commercial division, RR.AI, works with trusted OEM partners to deliver these autonomous solutions across the United States, Canada, Australia, Europe, and Saudi Arabia.  The defense division of Robotic Research designs and implements solutions that improve the efficiency and effectiveness of logistics, enhance situational awareness, and save lives by extending the warfighter’s reach through transformable robots, automated vehicles, and GPS-denied localization devices.

We offer a fast-paced environment where innovation comes first, and a breadth and depth of skills, knowledge, and interests are highly valued. We are leading this dynamic revolution in technology with team members throughout the U.S including our main offices in Clarksburg, MD and San Antonio, TX.

Citizenship Requirements: US Citizenship required.

Clearance Requirements: This position may require a security clearance in the future.  Applicants must be able to obtain a U.S. Security Clearance.

Position Responsibilities: 

The IT Support Technician will be responsible for…

  • Day-to-day operational support
  • Help desk support 
  • End user support
  • Troubleshooting 
  • Installation/ configuration/ maintenance of hardware and software on endpoints

Required Skills & Abilities:  

  • Computer hardware maintenance 
  • Able to install, maintain, and troubleshoot Windows, Mac, and Linux systems
  • Basic understanding of networking technologies (Ethernet, TCP/IP, common networking hardware)
  • Comfortable in an open source IT solutions environment
  • Able to maintain other network hardware such as printers, video conferencing hardware, etc.
  • Ability to learn and grow in the position

Education & Experience: 

  • High school diploma or equivalent
  • 1-2 years of relevant experience

Preferred Qualifications: 

  • Bachelor’s degree in related field
  • Active secret security clearance
  • A+ and/or Security+ Certifications 
  • Understanding of Active Directory and Kerberos
  • Understanding of common cryptographic systems such as PKI
  • Understanding of cybersecurity fundamentals
  • Ability to write code in at least one common programming language
  • Experience with Infrastructure as Code and automation tools such as Ansible

Office Location: Clarksburg, MD

Tele-work Opportunities: 

  • Hybrid after on-site training

Physical Requirements:

  • Must be able to lift up to 40lbs 


Robotic Research is excited to offer the following benefits:

  • Company holidays
  • Flexible work schedules
  • Paid time off
  • Competitive medical, dental & vision plans
  • 401k contribution plan with up to 4% match 
  • Employer paid short-term & long-term disability insurance
  • Employer paid life insurance
  • Voluntary life insurance
  • Relocation reimbursement for qualifying situations
  • Dog Friendly Office!
  • Tuition reimbursement
  • Discretional annual bonus and profit sharing
  • Employee assistance program

All benefits are subject to change.  Please discuss with a member of the Robotic Research HR team for details.

Employment is conditioned upon successful completion of a thorough background screening and drug test.

Diversity and Equal Opportunity Statement: At Robotic Research, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain curious & highly qualified individuals representing a variety of backgrounds, cultures, skills & perspectives. Robotic Research is committed to building a diverse team and is proud to be and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, marital status, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.



Robotic Research OpCo, LLC


Clarksburg, MD
20871 USA



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