Sr. Customer Service Representative
Robert Half Portsmouth, NH
- Expired: over a month ago. Applications are no longer accepted.
Customer service representative openings!
Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing manufacturing industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing office setting in the Portsmouth, NH area!
How you will make an impact
· Receiving and placing telephone calls
· Performs full service banking transactions in compliance with legal requirements and bank policies and procedures
· Provides accurate, friendly customer service in a timely fashion
· Performs functions including handling cash and other daily transactions.
· Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns
· Maintains currency and coin under prescribed limits
· Adheres to bank security policies and maintains confidentiality of bank records and client information
What we're looking for
· Experience processing complex transactions and performing extensive research to resolve complex customer inquiries
· Excellent verbal, written, and social communication skills
· Ability to interact effectively with internal and external partners and clients/customers
· Advanced Microsoft Office skills
· Ability to navigate multiple computer systems, applications, and utilize search tools to find information
· Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
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