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Help Desk Analyst I

Robert Half Bentonville, AR

  • Posted: over a month ago
  • $12 to $14 Hourly
  • Temporary
Job Description
Contact Robert Half Technology if you want to become a Help Desk Analyst in an innovative and fast-paced work environment at a company in the Architecture industry. If you're a creative with a talent for solving both routine and unique problems, you might be right for this job. You will be supporting local and field users, in this a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is based in the Bentonville, Arkansas area and is a short-term temporary opportunity.

What you get to do every day

- Deliver IT support for operating systems, productivity software, and a variety of other applications used internally

- Diagnose recurring technical issues and implement solutions to address the root of the problems

- Respond and follow up on technical help tickets submitted via phone, email, and walk-ups

- Independently investigate and implement solutions to technical issues- Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications

- Desktop Imaging experience

- Solid understanding of Technical Support

- Ability to simplify complex problems and build solutions

- Good understanding of IT support ticketing systems

- Background in user administration and bug fixing in a client server environment

- Comprehension of basic networking concepts

Robert Half

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Bentonville, AR



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