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Desktop Support Technician

Robert Half Baltimore, MD
  • Expired: 16 days ago. Applications are no longer accepted.
Robert Half Technology is currently looking for a desktop support technician for a great client in the Baltimore area. This is a 6 month contract-to-full time role. Primary responsibility will be supporting our employee base with their technology needs including desktop support issues, IP phones, mobile devices, and printers. Experience supporting Windows XP, Windows 7 and Office 2007 to 2013 is required. This person should be a good communicator who enjoys working with people from all levels of the company. Responsibilities Include: First level support of users’ technology related issues Setup computer systems for new users and instruct on access to company systems including, email, desktop applications and accounting systems. Remote troubleshooting and application support Assist with the support of the IP based phone systems – setup of new users and office moves Support users’ mobile communications devices including mobile phones, smart phones and tablets. Assist with support of multifunction office printers and desktop printers Make recommendations and implement enhancements for increased uptime, performance and reliability Ensure all end-user equipment is kept up to date with security patches and feature upgrades

Robert Half


Baltimore, MD