Seeking Customer Service Representatives!
Are you an articulate, highly-skilled Customer Representative looking to expand their career in the growing Financial Services industry? Then you may be the candidate who OfficeTeam is looking for. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative opportunity is located in Roanoke, Virginia, and is a long-term temporary engagement.
- Retrieve and oversee the sending of written business communications
- Organize and route incoming telephone calls
- May support business development and client referral goals by actively cross-selling and referring customers
- Provide accurate, friendly customer service in a timely fashion
- 2+ years of past relevant experience
- Sound written and verbal communication skills
- Strong customer service and office administrative skills
- Ability to recognize, evaluate, and resolve problems effectively
- Excellent computer skills
- Command of Microsoft Office
- Call Center Customer Service experience
- Experience performing extensive research to resolve complex customer inquiries
- Positive attitude and an engaging businesslike approach
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Comfort and confidence when interacting with internal and external partners and clients/customers
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.490.4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $11.40 - $12.00 / Hourly
Location: ROANOKE, VA
Date Posted: February 21, 2020
Employment Type: Temporary
Job Reference: 03210-0011391635
Staffing Area: Office u0026 Administrative