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Desktop Support Technician

Robert Half Technology Baltimore, MD
  • Posted: January 06, 2018
  • Full-Time

Description
Robert Half Technology is currently looking for a desktop support technician for a great client in the Baltimore area. This is a 6 month contract-to-hire role.
Primary responsibility will be supporting our employee base with their technology needs including desktop support issues, IP phones, mobile devices, and printers. Experience supporting Windows XP, Windows 7 and Office 2007 to 2013 is required. This person should be a good communicator who enjoys working with people from all levels of the company.
Responsibilities Include:
First level support of users' technology related issues
Setup computer systems for new users and instruct on access to company systems including, email, desktop applications and accounting systems.
Remote troubleshooting and application support
Assist with the support of the IP based phone systems - setup of new users and office moves
Support users' mobile communications devices including mobile phones, smart phones and tablets.
Assist with support of multifunction office printers and desktop printers
Make recommendations and implement enhancements for increased uptime, performance and reliability
Ensure all end-user equipment is kept up to date with security patches and feature upgrades
Requirements
Required Qualifications:
At least two years experience working in a Help Desk/User Support environment.
Basic hardware repairs, installing desktop operating systems and applications.
Comfortable working with desktops and laptops.
Good communication skills
Experience with Windows desktop operating systems
Good understanding of basic TCP/IP protocol and basic network troubleshooting skills.
Working knowledge of Microsoft Office including Outlook
Availability for afterhours on-call support is required
If interested, please email Evan at evan.watson@rht.com
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
**Salary:** DOE
**Location:** Baltimore, MD
**Date Posted:** November 8, 2019
**Employment Type:** Temporary
**Job Reference:** 02000-9502293709
**Staffing Area:** Technology

Robert Half Technology

Address

Baltimore, MD
21217 USA

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