Our client is looking for a Desktop Support Analyst to join their growing team! They are located in Rockville, MD, but would require occasional travel to their satellite office in SE DC. As the Desktop Support II you would be responsible for supporting users in their day-to-day needs in and Windows 10 as well as:
- Troubleshooting O365
- Ensuring proper documentation for each ticket
- Responding to tickets in a timely manner
- Troubleshooting hardware issues
- Troubleshooting network connectivity issues
- Collaborating with other members of the IT team
- Interacting with vendors
- 2+ years in a deskside support position
- Windows 10 experience
- Office 365 experience
- Ability to be flexible on shift times
- Ability to travel to both Rockville and SE DC
- Any certifications considered a plus
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
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The intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $25.00 - $28.00 / Hourly
Location: Rockville, MD
Date Posted: October 2, 2019
Employment Type: Temporary
Job Reference: 04510-9502218734
Staffing Area: Technology