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Senior Customer Service Representative

Robert Half Office Team Miamisburg, OH
  • Expired: June 26, 2019. Applications are no longer accepted.

Description
OfficeTeam is looking for an outgoing, focused, and success-driven Senior Customer Service Representative to support an insurance office environment during open enrollment! Do you enjoy building relationships, answering questions, and working with a team? This may be the position for you! The Senior Customer Service Representative will need to complete the health insurance licensure class before the start of the open enrollment period. The Customer Service Representative will be working Monday-Friday, 8am-5pm. This seasonal position will be starting training for the licensure August 19th, and starting the position September 3rd.
Responsibilities:

  • Complete all carrier-specific training, licensing, certifications, appointments, carrier/product knowledge, etc. before the start of the open enrollment period
  • Assist customer needs and recommend appropriate next steps from start to resolution
  • Provide customer service through phone calls, email, mail, and in person
  • Explain full scope of services, details of Medicare, FFM, carrier plans, and more
  • Explain products and options including renewal recommendations
  • Complete forms and other documentation
  • Other duties to support the customers, team, and company
If you are looking for a career-building opportunity to take your knowledge to the next level send your resume directly to Suzie Diaz at suzanne.diaz@officeteam.com or Alison Angerer at alison.angerer@officeteam.com
Requirements
  • 5+ years of customer service experience is required
  • Advanced computer skills (Word, Excel, typing, CRM, etc.)
  • Able to multitask
  • Quick learner
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888-490-4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
Salary: USD16.00 - 18.00 / Hourly
Location: Miamisburg, OH
Date Posted: Fri, 12 Jul 2019
Employment Type: Temporary
Job Reference: 03370-9502061132
Staffing Area: OfficeTeam

Robert Half Office Team

Address

Miamisburg, OH
45343 USA