Robert Half healthcare is looking for someone with a strong understanding of IFP and Medicare plans, the ability to effectively explain plan features, benefits and costs, and able to deliver superior customer service. In a call center environment, the Member Services Specialist is responsible for ensuring the retention and satisfaction of customers by responding to telephone and written inquiries in a timely manner.
Active P&C license if required; Completing certificates of insurance
Process cancel rewrites
Review applications prior to submission to underwriting for completeness
Following up with policyholders for required documents for application processing
Understanding of insurance terms and products; comfortable with reviewing applications
Strong proficiency with the Microsoft Office Suite, especially Word and Excel
If interested, please send your resume to Santina Wood at email@example.com
Property Casualty Insurance, Customer Service, Answer Inbound Calls, Process Documentation
Required Knowledge, Skills and Abilities:
Must have high school diploma or GED
Strong attention to detail
Strong ability to multitask and track multiple deadlines and tasks
Quick learner and highly organized
Excellent customer service; customer focused
Has experience supporting a team
Comfortable and able to easily adapt to shifting priorities
Experience working in deadline driven environments; sense of urgency
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Location: Sacramento, CA
Date Posted: August 22, 2019
Employment Type: Temporary
Job Reference: 00393-0011134232
Staffing Area: OfficeTeam